Knowledge Base

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Everything you need to set up Aria, train your knowledge base, and handle inbound calls. Search or browse below.

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Popular articles
→How Aria answers inbound calls→Taking over a live call from Aria→Port your business phone number or set up call forwarding→Connecting Cal.com→Writing your business knowledge base→Zero Audio Retention — how we handle call audio
Browse by category
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Getting Started
Set up your account, connect your phone number, and launch Aria in under 30 minutes
→Create your Receptionist.co account
→Port your business phone number or set up call forwarding
→Connect your Cal.com calendar
+2 more →
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AI Receptionist
How Aria answers inbound calls, books appointments, and lets you take over in real time
→How Aria answers inbound calls
→Watching the live transcript in your dashboard
→Taking over a live call from Aria
+2 more →
CORE
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AI Training & Knowledge Base
Teach Aria about your services, pricing, hours, and policies so every call is on-brand
→Writing your business knowledge base
→Setting custom rules and guardrails
→Uploading service menus and pricing PDFs
+1 more →
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Appointments & Booking
How Aria books into your calendar and prevents double-booking
→How Aria books appointments
→Preventing double-booking with Cal.com
→Automated booking confirmations
+1 more →
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Integrations
Cal.com for calendar, Stripe for billing, and your website for embeds
→Connecting Cal.com
→Connecting Stripe for subscription billing
→Embedding the Booking Widget on your site
+1 more →
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Billing & Subscription
Manage your Receptionist.co subscription, invoices, and usage
→Your Receptionist.co subscription
→Updating your payment method
→Understanding usage and overages
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Settings
Business profile, hours, voice settings, and account preferences
→Business profile and hours
→Aria voice and personality
→Notification preferences
+1 more →
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Security & Trust
Zero Audio Retention, encryption, per-business data isolation, and compliance status
→Zero Audio Retention — how we handle call audio
→Application-layer PII encryption
→Per-business data isolation
+1 more →
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Privacy & Data Protection
Data rights, sub-processors, deletion requests, and account closure
→What data Receptionist.co collects
→Exercising your data subject rights
→Our sub-processor list
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