How Settings is organized

Last updated: April 2026 · Receptionist, Inc.

The four sections of Settings

Your dashboard Settings area is organized into four groups, each covering a different kind of configuration:

•**Business** — everything about what your business is and how Aria represents it. This is where you configure your AI Receptionist, your Business Brain (knowledge base), your hours, and your general business information.
•**Connect** — your outward-facing connections. Integrations with external services like Cal.com and Stripe, the widgets you embed on your website, and your hosted booking pages.
•**Manage** — the day-to-day operational controls. Notifications, automation settings, and the Command Center.
•**Account** — account-level settings that are about you and your team rather than about the product. Appearance, security, billing, team members, compliance settings, legal agreements, and account metadata.

When to use which section

Most of the settings you touch during onboarding are in the **Business** group. Once your account is running, you will probably spend most of your settings time in **Manage** (tuning notifications) and **Account** (billing, team changes).

**Connect** is where you go when something is not working with an external service — most commonly Cal.com when Aria tells a caller "I am unable to check availability right now." You can confirm your Cal.com API key, rotate it, and verify the connection from there.

Finding things fast

If you are not sure where a setting lives, the search bar at the top of your dashboard searches settings as well as contacts and calls. Typing a setting name (like "business hours" or "cancellation") will jump you to the right place.

What we cover in detail

This Settings help section gives you a conceptual overview of what lives in each group and what each setting does at a high level. Once Receptionist.co is live with all customer onboarding flows, we will publish an in-dashboard help overlay with step-by-step screenshots for every individual setting. Until then, this conceptual overview plus the detail articles in other sections (AI Receptionist, Integrations, Appointments) should cover the common questions.

If you cannot find what you are looking for, email support@receptionist.co and we will point you at the right place — or fix the documentation gap if there is one.
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